Customer Resources

Putting on your contacts

Having problems putting on your contacts? The info below should be helpful.

1. Ensure that you wash and dry your hands with soap and a clean towel.
2. If you are using Acuvue 1 A DAY contact lenses, simply take them out of their packaging and use them. If you are using other types of contact lenses, ensure that you rinse your lens with solution to remove any trace of debris or fingerprints.
3. Place the lens on the tip of your index finger. Start with the right eye first and ensure that you are using the right lens for the right eye and vise versa.
4. So you donít blink when putting on the lenses, use your other hand to hold your upper eyelid.
5. Pull down your lower eyelid with the other fingers of your hand.
6. Look up at the ceiling and gently place the lens on the lower part of your eye.
7. Slowly release your eyelid and close your eye for a moment.
8. Blink several times to ensure that the lens settles easily on your eyes.
9. If your lens feels uncomfortable, remove it and inspect for damage or debris. If itís damaged, discard it. Otherwise, rinse with more solution and reapply.

Taking off your contacts

Having problems putting on your contacts? The info below should be helpful.

1. Always wash and dry your hands with soap and a clean towel when applying or taking out contact lenses.
2. Look up at the ceiling and pull down your lower eye lid.
3. Bring your index finger close to your eye until you touch the lower edge of the lens.
4. Slide the lens down to the lower white part of your eye.
5. Gently squeeze the lens between your thumb and index finger and remove it.
6. Remove the other lens following the same procedure.

Travelling with your contacts

1. Always wash and dry your hands with soap and a clean towel when applying or taking out contact lenses.
2. Look up at the ceiling and pull down your lower eye lid.
3. Bring your index finger close to your eye until you touch the lower edge of the lens.
4. Slide the lens down to the lower white part of your eye.
5. Gently squeeze the lens between your thumb and index finger and remove it.
6. Remove the other lens following the same procedure.

Contact lenses & make-up

Do

• Always wash your hands with soap before you put on your lenses.
• Put on your contacts before you put on your makeup.
• Apply your eye makeup gently, so that you do not damage your contacts.
• Use oil-free and fragrance-free eye makeup.
• Remove your contact lenses before you remove your eye makeup.
• Call your eye doctor if you have any redness, pain, swelling or irritation.

Don’t

• Don’t put on your lenses if your eyes are swollen, red or infected.
• Don’t share makeup with friends.
• Don’t apply eyeliner to your inner eye lid (inside the lashes).
• Don’t use mascara with ‘lash-building fibers’, they can damage your lenses.
• Don’t wear false eyelashes.
• Don’t wear your contacts when you go to the hair salon as they can get damaged by the sprays and chemicals used
• Don’t wear your contact lenses while you colour or perm your hair.
• Don’t use hairspray, etc. with your eyes open.

Tips to keep you on schedule

1. Ensure that you get a contact lens examination every year or as advised by your Optometrist. This will ensure that they can detect, monitor and manage conditions that affect your eye sight.
2. Take regular breaks when reading or using the computer. For every 20 minutes of computer use look up at a distant object for 10 to 15 seconds, this will allow the eyes to rest.
3. Sit approximately three metres away from the television for best focal advantage. This will reduce strain on the eye muscles
4. Always ensure that rooms are well lit, especially when reading and using the computer. This will prevent squinting and straining the eyes to view your desired target.
5. If you are using daily contact lenses, always remember to replace your lenses on the same day of the week. So you discard your daily lenses on a Saturday night, you should remember to change it the next week to ensure sharpness and proper vision.
6. If you change your lenses every two weeks, mark the date on your calendar so that you won’t forget
7. When you open up a new box of lenses, write your “fresh lens” day or date on the individual lens packages.
8. Write “Reorder” on your last box of lenses, along with the telephone number of your eye care provider