Can I sign up even if I have an expired prescription?

Saturday, January 12th, 2019

Yes, you can register to access our online service however just as with traditional in-store contact lenses purchases, updated eye examinations must be completed before new lenses are dispensed.

Once you have registered, our validation process would indicate if your prescription is still valid. If your prescription is not, you will be prompted via email to renew your prescription.

When your prescription is updated, you can upload your new prescription so we may update your online account allowing online purchases.

What are the benefits of registering for this service?

Saturday, January 12th, 2019

Convenience
We at Eyewear Solutions understand that your time is important, and this service allows the convenience of ordering at any time and from anywhere with delivery straight to your door.

Ease of use
We make it simple to purchase your Contact Lens, Solutions and Sunglasses online in just three (3) easy steps.

Security
All information shared through Eyewear Solutions is data secured. Our website is approved by VISA and Mastercard for online transaction processing. Additionally, your credit card information is not stored on this website, nor does any of our staff have access to it.

Automated Notifications
You will receive automated email notification of your order throughout the transaction process.

How do I know if I’m registered?

Saturday, January 12th, 2019

When your registration is complete, an automated email confirmation would be sent to your sign-up email.

Not seeing an email? Check your spam folder as some email settings may place the messages there until you indicate it is not spam.

How long does the registration process take?

Saturday, January 12th, 2019

Once the request is submitted, the registration process would be completed in 24 business hours.

Do I need to register to use this service?

Saturday, January 12th, 2019

Registration is required for all online customers accessing this service.

Can I register at a Ferreira Optical branch?

Saturday, January 12th, 2019

In order to use the services of Eyewear Solutions, you must register online. You may ask our branch staff for support if needed.

Is there an age restriction on who can purchase?

Saturday, January 12th, 2019

Online purchases must be made by customers 18 years and over.

Can I purchase from the site if I’m not a Ferreira Optical customer?

Friday, January 11th, 2019

Yes. Simply register and when your account has been activated, you will have access to purchase items.

For contact lenses, simply upload your prescription. Be sure all the details of the valid prescription are visible to ensure the correct contact lenses are applied to your account.

Please note, using an external prescription will not be cover you from any liability should you have challenges adapting to what was prescribed by your doctor.