What are special order contact lenses and how do I know if my order is?

Saturday, January 12th, 2019

Special order contact lenses are for customers with unique prescriptions or for items that are regularly stocked. These are ordered from Acuvue, Bausch + Lomb and CooperVision and as such would incur additional time to ship.

On the Checkout page, just before you place the order, you are notified which of your contact lenses are special order lenses by how long they will take to ship.

Do I need a credit card to purchase online?

Saturday, January 12th, 2019

Yes, we accept VISA, MasterCard or LINX/VISA Debit chip cards.

Can I purchase at a branch and have it delivered to my shipping address?

Saturday, January 12th, 2019

Unfortunately, no this cannot be done. Presently the delivery service is exclusive to orders placed through the online store only.

Can I purchase online and pick up in the stores?

Saturday, January 12th, 2019

Yes, most definitely! Store pick-ups are also free of charge. You can choose the most convenient branch location to collect when checking out your orders. Just be sure to deselect shipping to another address.

Is there any price difference in the contact lenses offered online and at branches?

Saturday, January 12th, 2019

The retail prices of all items at the online store are the same prices you will pay at our Ferreira Optical branches.

I have a prescription for clear contact lenses but would like to order the coloured version, is that option available?

Saturday, January 12th, 2019

We are currently updating our online inventory to include coloured contact lenses. As soon as this is done and your prescription allows it, you will be able to order them.

How do I know if my contact lenses are available online?

Saturday, January 12th, 2019

While currently we only sell soft disposable lenses from Acuvue, CooperVision, and Bausch & Lomb. Part of your account is creation is the validation of your prescription and if your contact lenses are available, we will notify you via email.